Offers for manufacturers
CPS is a stand-alone service provider that has been working with equipment manufacturers since 1992. Representative authorizations include Lenovo, HP, Dell, Motorola, Asus, Philips, AOC and Kodak.
Working with sophisticated and marketable equipment, we are committed to the highest standards of quality, time efficiency and honesty. Such approach has helped us to gain customer and partner loyalty.
We manage over 200 service centers across Russia and the CIS. Our regional network is growing rapidly. We are engaged in spare parts import and export operations and handle the respective logistics.
All pivotal repair and maintenance stages are under our direct and strict control with the help of the software we developed in-house. The company is ISO 9001 compliant.
CPS works with retail chains, corporate clients, government organizations and individuals. The technologies and personal data that come into our possession are protected in accordance with all modern requirements of information security.
We are always open for cooperation and new projects: email us at partnership@cpstc.com. All emails will be answered.
- We repair laptops, printers, MFPs, personal computers, tablets, smartphones, electronic gadgets, server equipment and household appliances. Repairs can be undertaken in our workshop or on the customer's premises.
- We always start with customer consultation either by phone or email and, therefore, only products that are really defective are returned for in-warranty repair, whereas the remaining issues are solved at the initial diagnostics stage. This saves customer time and optimizes your service and maintenance costs.
- We deliver the required technical and information support to our subcontractors and provide them with our software that we developed in-house — a CRM system with an ERP module.
- Our long-term experience helps us to locate and select subcontractors that meet your particular goals and objectives.
- We offer competitive terms of cooperation.
- Our flexible company structure can be adapted to individual customer requirements.
- Vast experience of working with major global manufacturers and our own marketing research of the service and maintenance market allow us to deliver the highest level of customer service.
- Repairs done while you wait.
- Centralized repair on the basis of our service center in Moscow.
- Electronic Data Interchange (EDI) with the manufacturer's CRM.
- Repairs involving replacement of discrete electronic circuit components, including BGA replacement.
The company's headquarters and service center are located in the center of Moscow, on the Shelepikhinskaya Embankment. The premises house 50 workstations, three separate reception zones and a spare parts warehouse.
Our center is equipped with a fire alarm and suppression system, an air cleaning and conditioning system, and all workstations and workshops are ESD protected.
The whole territory is under 24/7 video surveillance and can only be accessed with an electronic badge. We repair sophisticated and expensive products and our own equipment, from electric soldering irons to diagnostic tools, is all state-of-the-art. Every employee receives regular training and holds certificates evidencing his/her professional skills.
